Frequently Asked Questions
Got Web Design Questions? We've Got Answers!
This FAQ page is designed to answer your most common web design inquiries. If you can’t find what you’re looking for here, feel free to contact us.
Website Design FAQ
Can you help me redesign my existing website?
Yes, we can! We’ll work with you to understand your goals and create a fresh, modern website that meets your needs.
Do you offer ongoing website maintenance?
Yes, we offer website maintenance packages to ensure your website stays up-to-date, secure, and functioning smoothly. Prices start from R100 / per hour.
How much does a website design project cost?
The cost of a website design project can vary depending on the size and complexity of your website. We offer free consultations to discuss your project and provide you with a custom quote.
How long does a typical website project take?
Project timelines depend on the website’s complexity and scope. Simple websites can be built within weeks, while complex ones might take longer. We’ll provide a realistic timeframe during the initial consultation. However, we typically complete website design projects within 2 – 8 weeks.
How much involvement will I have in the design process?
We believe in close collaboration. We’ll keep you informed and involved throughout the project, ensuring the final design aligns with your vision. You’ll be involved throughout the process, providing feedback and approvals at every stage.
What content management system (CMS) do you use?
We are well-versed in popular CMS platforms like WordPress, Wix, and Shopify. We’ll recommend the most suitable option for your project.
What payment methods do you accept?
We accept EFT (Electronic Fund Transfer) payments for South Africa local clients.
For international clients, we have the option for online credit card payment for easy instant payments using a Visa or Mastercard. Please note for credit card payments, a surcharge percentage may apply.
For international clients, we have the option for online credit card payment for easy instant payments using a Visa or Mastercard. Please note for credit card payments, a surcharge percentage may apply.
What is your web design process like?
Our process typically involves an initial consultation, gathering requirements, design & development phases, revision rounds, and finally, website launch and ongoing support (optional).
What will you need from me?
We’ll need content (text, images, videos), branding guidelines (logo, colours, font), and any specific functionalities desired (e.g booking forms, e-commerce).
Will my website be mobile-friendly?
Absolutely! Responsive design is essential in today’s digital landscape. All our websites are optimised for seamless viewing across all devices (desktops, mobile, tablets) for optimal user experience.
What are your communication preferences?
We prioritize clear communication. We can use email updates, project management tools, online meetings, or whichever method you prefer.
Can I see some examples of your work?
Absolutely! Please visit our portfolio on our website to see examples of our web design projects.
Do you offer e-commerce website design services?
Yes, we have extensive experience in designing and developing e-commerce websites that are user-friendly, secure, and optimized for conversions.
Will my website be backed up?
If you host your website with us, YES. We make sure we implement regular website backups to ensure data security in case of unforeseen circumstances. However, if the website is hosted elsewhere we cannot guarantee that the other host is backing up your site.
Can you integrate features like contact forms, e-commerce functionality, or booking systems?
Yes, we can integrate various features you need to enhance your website’s functionality however additional costs may apply for complex functionality.
Do you offer SEO services?
Yes, we offer basic SEO. We can optimise your website for search engines to improve organic visibility. This can include keyword research, on-page optimization, and backlink building.
What analytics tools do you use to track website performance?
We use industry-standard analytics tools like Google Analytics to track website traffic, user behavior, bounce rate and conversions. This data helps us measure success and refine your website strategy.
Domains FAQ
What is a domain name?
A domain name is your website’s unique address on the internet (e.g., yourbusiness.com).
How much is a domain?
Domain registrations prices vary and depend on the extension you want (.com, .co.za, .africa etc). Domain registration prices start at R100 / per year for .co.za
Which domain extentions do you register?
We can register over 80 domain extensions. Below we have a listed a few of the extensions. Contact us to check if we support the domain extension you are looking form.
- .co.za
- .travel
- .com
- .africa
- .org
- .tv
- .org.za
- .app
- .net
- .capetown
- .site
- .mw
- .info
- .mobi
- .co.zw
- .tech
- .me
- .top
- .xyz
- .cc
- .de
- .digital
- .biz
- .world
- .co
- .art
- .global
- .tours
- .durban
- .io
- .joburg
- .online
- .vet
- .golf
- .rw
- .ug
- .wine
- .uk
- .university
- .training
- .vision
- .vip
- .shop
- .realty
- .photos
- .law
- .florist
- .jewelry
- .fit
- .us.com
- .surf
- .group
- .co.uk
- .bar
- .coach
How do I register a domain name?
We can help you search for available domain names and register them on your behalf.
What happens if my desired domain name is unavailable?
We can suggest alternative domain names or check for domain availability with different extensions (.com, .net, .africa etc.).
How long does domain registration last?
Domain registrations typically last for one year, with the option to renew them periodically.
Can I transfer my existing domain name to your service?
In most cases, yes. We can guide you through the domain transfer process.
Do you offer domain management services?
Yes, we can manage domain renewals and settings to ensure your domain stays active and secure.
Web & Email Hosting FAQ
What is web hosting?
Web hosting is renting space on a server to store your website’s files and make them accessible on the internet.
Why is web hosting important?
Without web hosting, your website wouldn’t have a home online and wouldn’t be visible to visitors. You cannot have a website without an active hosting plan for your domain.
Is your hosting platform user-friendly?
We offer user-friendly control panels for easy navigation and creation of your own email addresses.
Can you help me migrate my existing website to your hosting?
Absolutely! We offer website migration services to make the transition smooth.
Do you offer email hosting with your web hosting plans?
Yes, all our hosting packages include website and email hosting for your domain name. You are also free to host your website only with us and choose to host your email addresses elsewhere.
Can I access my email through webmail or a desktop client?
Yes, you can access your email through webmail or configure it with any email client like Outlook or Gmail.
What happens if my website grows and needs more resources?
We offer scalable hosting solutions. You can easily upgrade your plan as your website content & traffic increases.
Can you accommodate e-commerce websites?
Yes, we offer hosting solutions that can accommodate your e-commerce website.
Still have Questions?
Contact us today!
If you have further questions, feel free to email us at [info@jarwa.co.za] or call us at [+27 67 300 3715]