Frequently Asked Questions

Got Web Design Questions? We've Got Answers!

This FAQ page is designed to answer your most common web design inquiries. If you can’t find what you’re looking for here, feel free to contact us.

Website Design FAQ

Can you help me redesign my existing website?
Yes, we can! We’ll work with you to understand your goals and create a fresh, modern website that meets your needs.
Yes, we offer website maintenance packages to ensure your website stays up-to-date, secure, and functioning smoothly. Prices start from R100 / per hour.
The cost of a website design project can vary depending on the size and complexity of your website. We offer free consultations to discuss your project and provide you with a custom quote.
Project timelines depend on the website’s complexity and scope. Simple websites can be built within weeks, while complex ones might take longer. We’ll provide a realistic timeframe during the initial consultation. However, we typically complete website design projects within 2 – 8 weeks.
We believe in close collaboration. We’ll keep you informed and involved throughout the project, ensuring the final design aligns with your vision. You’ll be involved throughout the process, providing feedback and approvals at every stage.
We are well-versed in popular CMS platforms like WordPress, Wix, and Shopify. We’ll recommend the most suitable option for your project.
We accept EFT (Electronic Fund Transfer) payments for South Africa local clients.

For international clients, we have the option for online credit card payment for easy instant payments using a Visa or Mastercard. Please note for credit card payments, a surcharge percentage may apply.
Our process typically involves an initial consultation, gathering requirements, design & development phases, revision rounds, and finally, website launch and ongoing support (optional).
We’ll need content (text, images, videos), branding guidelines (logo, colours, font), and any specific functionalities desired (e.g booking forms, e-commerce).
Absolutely! Responsive design is essential in today’s digital landscape. All our websites are optimised for seamless viewing across all devices (desktops, mobile, tablets) for optimal user experience.
We prioritize clear communication. We can use email updates, project management tools, online meetings, or whichever method you prefer.
Absolutely! Please visit our portfolio on our website to see examples of our web design projects.
Yes, we have extensive experience in designing and developing e-commerce websites that are user-friendly, secure, and optimized for conversions.
If you host your website with us, YES. We make sure we implement regular website backups to ensure data security in case of unforeseen circumstances. However, if the website is hosted elsewhere we cannot guarantee that the other host is backing up your site.
Yes, we can integrate various features you need to enhance your website’s functionality however additional costs may apply for complex functionality.
Yes, we offer basic SEO. We can optimise your website for search engines to improve organic visibility. This can include keyword research, on-page optimization, and backlink building.
We use industry-standard analytics tools like Google Analytics to track website traffic, user behavior, bounce rate and conversions. This data helps us measure success and refine your website strategy.

Domains FAQ

What is a domain name?
A domain name is your website’s unique address on the internet (e.g.,

Domain registrations prices vary and depend on the extension you want (.com,, .africa etc). Domain registration prices start at R100 / per year for

We can register  over 80 domain extensions. Below we have a listed a few of the extensions. Contact us to check if we support the domain extension you are looking form.
We can help you search for available domain names and register them on your behalf.
We can suggest alternative domain names or check for domain availability with different extensions (.com, .net, .africa etc.).
Domain registrations typically last for one year, with the option to renew them periodically.
In most cases, yes. We can guide you through the domain transfer process.
Yes, we can manage domain renewals and settings to ensure your domain stays active and secure.

Web & Email Hosting FAQ

What is web hosting?
Web hosting is renting space on a server to store your website’s files and make them accessible on the internet.
Without web hosting, your website wouldn’t have a home online and wouldn’t be visible to visitors. You cannot have a website without an active hosting plan for your domain.
We offer user-friendly control panels for easy navigation and creation of your own email addresses.
Absolutely! We offer website migration services to make the transition smooth.
Yes, all our hosting packages include website and email hosting for your domain name. You are also free to host your website only with us and choose to host your email addresses elsewhere.
Yes, you can access your email through webmail or configure it with any email client like Outlook or Gmail.
We offer scalable hosting solutions. You can easily upgrade your plan as your website content & traffic increases.
Yes, we offer hosting solutions that can accommodate your e-commerce website.

Still have Questions?

Contact us today!
If you have further questions, feel free to email us at [] or call us at [+27 67 300 3715]
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